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Business Etiquette - StorylineDownload A FREE Course Have you ever been in a situation where: You met someone important and had no idea what to say or do? You spilled soup all over yourself at an important business event? You showed up at an important meeting under or overdressed? Let's face it: we've all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation. Download Sample
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Download A FREE Course
Have you ever been in a situation where:
- You met someone important and had no idea what to say or do?
- You spilled soup all over yourself at an important business event?
- You showed up at an important meeting under or overdressed?
Let's face it: we've all had those embarrassing etiquette gaffes.
Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.
Course Outline
Module One: Getting Started
Module Two: Understanding Etiquette
- Etiquette Defined
- The Importance of Business Etiquette
Module Three: Networking for Success
- Creating an Effective Introduction
- Making a Great First Impression
- Minimizing Nervousness
- Using Business Cards Effectively
- Remembering Names
Module Four: The Meet and Greet
- The Three-Step Process
- The Four Levels of Conversation
Module Five: The Dining in Style
- Understanding Your Place Setting
- Using Your Napkin
- Eating Your Meal
- Sticky Situations and Possible Solutions
Module Six: Eating Out
- Ordering in a Restaurant
- About Alcoholic Beverages
- Paying the Bill
- Tipping
Module Seven: Business Email Etiquette
- Addressing Your Message
- Grammar and Acronyms
- Top 5 Technology Tips
Module Eight: Telephone Etiquette
- Developing an Appropriate Greeting
- Dealing with Voicemail
- Cell phone Do’s and Don’ts
Module Nine: The Written Letter
- Thank You Notes
- Formal Letters
- Informal Letters
Module Ten: Dressing for Success
- The Meaning of Colors
- Interpreting Common Dress Codes
- Deciding What to Wear
Module Eleven: International Etiquette
- General Rules
- Important Points
- Preparation Tips
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Business Etiquette - Storyline
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